My Recently Visited Services
As YSU’s Digital Transformation project continues, one of the biggest components of the project is to move storage from network drives (Y-Drive) and campus shared drives to Microsoft’s Cloud-Based Storage Environment. As we continue to move forward, there will be an eventual phase out of your personal Y-Drive and department shared drives beginning May 2023. This Service creates a request for assistance in moving your data to either OneDrive, MS Teams, or Stream.
This service requests the repair of existing CCTV Camera(s).
Report an Issue/Problem with your voicemail
Activate an existing network port – typically used for move of office equipment/personnel
This service provides students, faculty, staff, vendors or other YSU community members the ability to request a device be connected to the YSU NonStandard Network.
ONE DEVICE PER TICKET - EACH DEVICE REQUIRES ITS OWN FORM
Request a New Process (job/report) or Change Existing Process (job/report) related to Banner, 3rd Party Software integrated with Banner, or custom application. Also used to request a Banner release upgrade.
Report Request, Report Modification, Report Caster Set-up/Modification or Create Data File/Metadata
IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras. This selection is subject to change based on demand. A service fee may be assessed. Items are available on a first-come, first-served basis.
This service is used for reporting any incident(s) associated with a ComDoc printer.
Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.
Request a new network port –typically used for move of equipment/personnel to new area-chargeable item.
Use this service to create ticket for either Designing or Redesigning a blackboard course
Contact us for assistance with your upcoming video conference.
Request a change or modification to YSU-specific processing in Recruit .
Use this service to report a current outage or issue in Blackboard
This service is for a computer replacement for a device enrolled in the Computer Refresh Initiative Program.
This service requests assistance with CCTV Bosch Operator Client login-related issues.