My Recently Visited Services

Report an Issue/Problem in our Banner System, 3rd Party Software integrated with Banner and custom applications


Staff or Faculty can use this service to request assistance with evaluation and remediation of online documents for accessibility. This service is not available for students.


IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras.  This selection is subject to change based on demand.  A service fee may be assessed. Items are available on a first-come, first-served basis.


Request a new network port –typically used for move of equipment/personnel to new area-chargeable item.


Report something is broken or not functioning as it should.


Use this service to create Request Course Copy, Merge, or Conversion


How to request Information/Assistance with CRM Advise


This service requests assistance with CCTV Bosch Operator Client login-related issues.


Use this service to request an internal online course review for an existing blackboard course


Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Devices may be renewed one-time for one semester by completing this service. Please complete the service request to begin the process of renewing the borrowed device.


Use this service if you need to request to make course documents accessible


This service requests the repair of existing CCTV Camera(s).


Use this service to present an idea for a new feature you would like to see in Blackboard


Use this service if you need to have a test created in a Blackboard Course


Use this service to create ticket for Blackboard Course Creation


This service requests the rights to view CCTV Camera(s).


Request Software Installation


Canva: Request Faculty / Staff License


Use this service to request the setup of content within a course, other than tests.


Ask a question related to our Banner System, 3rd Party Software integrated with Banner and custom applications.


Use this service to submit any blackboard request that does not fall under any of the topics listed on the previous page


Request or modify an existing IT Service.


Request toner for YSU non-standard printers


Report an issue and/or problem in Recruit.