My Recently Visited Services

Report an issue and/or problem in Recruit.

Activate an existing network port – typically used for move of office equipment/personnel

Report something is broken or not functioning as it should.

Request YSU Loaner Equipment

Request Software Installation

This service provides students, faculty, staff, vendors or other YSU community members the ability to request a device be connected to the YSU NonStandard Network. 

ONE DEVICE PER TICKET - EACH DEVICE REQUIRES ITS OWN FORM

Request or modify an existing IT Service.

Request a New Process (job/report) or Change Existing Process (job/report) related to Banner, 3rd Party Software integrated with Banner, or custom application. Also used to request a Banner release upgrade.

Report Request, Report Modification, Report Caster Set-up/Modification or Create Data File/Metadata

Canva: Request Faculty / Staff License

IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras.  This selection is subject to change based on demand.  A service fee may be assessed. Items are available on a first-come, first-served basis.

Remote Support from IT Staff through Bomgar.

This service is used for reporting any incident(s) associated with a ComDoc printer.

Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.

Request a new network port –typically used for move of equipment/personnel to new area-chargeable item.

Use this service to create ticket for either Designing or Redesigning a blackboard course

Contact us for assistance with your upcoming video conference.

Request a change or modification to YSU-specific processing in Recruit .

Use this service to report a current outage or issue in Blackboard

This service is for a computer replacement for a device enrolled in the Computer Refresh Initiative Program.

This service requests assistance with CCTV Bosch Operator Client login-related issues.

Expired Password, Unable to Login, Job Not Running, Coding/Programming Issues, ODS/Data Issues or Report an Issue/Problem with WebFOCUS

Use this service to submit any blackboard request that does not fall under any of the topics listed on the previous page

Use this service to request the setup of content within a course, other than tests.

Report an Issue/Problem with your voicemail