My Recently Visited Services
This service requests the repair of existing CCTV Camera(s).
This service is for a computer replacement for a device enrolled in the Computer Refresh Initiative Program.
Use this service if you need to have a test created in a Blackboard Course
Report an issue with Office 365 Email & Calendar and/or Outlook Email
Use this service to request 3rd party integration for use in Blackboard
Reset an expired/forgotten YSU Penguin Portal account password here.
Request a new network port –typically used for move of equipment/personnel to new area-chargeable item.
Staff or Faculty can use this service to request assistance with evaluation and remediation of online documents for accessibility. This service is not available for students.
Get assistance activating a new YSU Penguin Portal account here.
As YSU’s Digital Transformation project continues, one of the biggest components of the project is to move storage from network drives (Y-Drive) and campus shared drives to Microsoft’s Cloud-Based Storage Environment. As we continue to move forward, there will be an eventual phase out of your personal Y-Drive and department shared drives beginning May 2023. This Service creates a request for assistance in moving your data to either OneDrive, MS Teams, or Stream.
This service is used for reporting any incident(s) associated with a comdoc printer.
This service provides students, faculty, staff, vendors or other YSU community members the ability to request a device be connected to the YSU NonStandard Network.
ONE DEVICE PER TICKET - EACH DEVICE REQUIRES ITS OWN FORM
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Devices may be renewed one-time for one semester by completing this service. Please complete the service request to begin the process of renewing the borrowed device.
Request a New Process (job/report) or Change Existing Process (job/report) related to Banner, 3rd Party Software integrated with Banner, or custom application. Also used to request a Banner release upgrade.
IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras. This selection is subject to change based on demand. A service fee may be assessed. Items are available on a first-come, first-served basis.
Use this service to report a problem with a video conferencing tool.
Request a change or modification to YSU-specific processing in Recruit .
This service is used for any questions, general help, access requests, or data requests related to LiveAlumni.
Use this service to add a teaching assistant, secondary Instructor, Chair, or Dean to a current course
Use this service to request the temporary restoration of Blackboard SIS Course(s) from Archives that have been removed from Production Blackboard.