Popular Services
Don't know where to begin when considering new software, equipment, training, or innovative business ideas in your office? Request an IT Consultation. Use this service to request a consultation with an IT professional. This request is not to be used when you are reporting a problem with equipment, services or to request support for the Banner ERP system.
Request a New Process (job/report) or Change Existing Process (job/report) related to Banner, 3rd Party Software integrated with Banner, or custom application. Also used to request a Banner release upgrade.
Report an Issue/Problem in our Banner System, 3rd Party Software integrated with Banner and custom applications
Ask a question related to our Banner System, 3rd Party Software integrated with Banner and custom applications.
Duplicate/Non-Duplicate PIDM processing
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Due to COVID-19, all returns are by appointment only. Please complete the service request to begin the process of returning the borrowed device.
This service is for a computer replacement for a device enrolled in the Computer Refresh Initiative Program.
ITS Training Services offers a wide variety of technology related workshops and self-paced courses to help you master new skills.
Report Request, Report Modification, Report Caster Set-up/Modification or Create Data File/Metadata
Reset an expired/forgotten YSU Penguin Portal account password here.
Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.
Report and resolve hardware and software issues in a classroom.
This service requests the repair of existing CCTV Camera(s).
Staff or Faculty can use this service to request assistance with evaluation and remediation of online documents for accessibility. This service is not available for students.
Report an issue with Office 365 Email & Calendar and/or Outlook Email
Report an issue or problem related to telephone services (outages, static, etc.).
Use this service if you need to have a test created in a Blackboard Course
This service provides students, faculty, staff, vendors or other YSU community members the ability to request a device be connected to the YSU NonStandard Network.
ONE DEVICE PER TICKET - EACH DEVICE REQUIRES ITS OWN FORM
Use this service to request the setup of content within a course, other than tests.
Use this service if you need to request to make course documents accessible