Popular Services
Don't know where to begin when considering new software, equipment, training, or innovative business ideas in your office? Request an IT Consultation. Use this service to request a consultation with an IT professional. This request is not to be used when you are reporting a problem with equipment, services or to request support for the Banner ERP system.
Request a New Process (job/report) or Change Existing Process (job/report) related to Banner, 3rd Party Software integrated with Banner, or custom application. Also used to request a Banner release upgrade.
Ask a question related to our Banner System, 3rd Party Software integrated with Banner and custom applications.
ITS Training Services offers a wide variety of technology related workshops and self-paced courses to help you master new skills.
Report an Issue/Problem in our Banner System, 3rd Party Software integrated with Banner and custom applications
Duplicate/Non-Duplicate PIDM processing
Request a new network port –typically used for move of equipment/personnel to new area-chargeable item.
Reset an expired/forgotten YSU Penguin Portal account password here.
Report an Issue/Problem with your voicemail
Expired Password, Unable to Login, Job Not Running, Coding/Programming Issues, ODS/Data Issues or Report an Issue/Problem with WebFOCUS
Report Request, Report Modification, Report Caster Set-up/Modification or Create Data File/Metadata
Request a change or modification to YSU-specific processing in Recruit .
Request information about or assistance with Recruit.
Report an issue and/or problem in CRM Advance.
Use this service to create ticket for Blackboard Course Creation
Use this service if you need to request to make course documents accessible
This service is used for any questions, general help, access requests, or data requests related to LiveAlumni.
Report an issue with Office 365 Email & Calendar and/or Outlook Email
Get assistance activating a new YSU Penguin Portal account here.
Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.
This service requests the repair of existing CCTV Camera(s).